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Now in its fifth year, Cornerstone Advisors’ annual What’s Going On in Banking study surveys senior executives at community-based financial institutions to understand their outlooks, concerns, priorities, and technology plans for the coming year. In addition, the 2018 report captures their assessment of their organization’s future-readiness across various functions, and their use of—and plans for—emerging technologies like artificial intelligence (AI), chatbots, and blockchain.

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